Shipping Policy

Last updated: August 16, 2026

At PureNest Home Goods, we want your order to arrive safely and as smoothly as possible. Please review the information below before placing your order.

Processing Times

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or holidays will begin processing on the next business day.

During sales, holidays, product launches, or periods of unusually high order volume, processing may take longer.

Shipping Times

After your order has been processed, estimated delivery times are:

Standard Shipping: 7–15 business days

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location, shipping carrier, customs processing, weather, holidays, and other circumstances outside our control.

Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, PureNest Home Goods may offer free shipping promotions or discounted shipping rates.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow 2–5 business days after receiving your shipping confirmation for tracking information to begin updating.

If your tracking information has not updated immediately, your package may still be moving through the carrier's network.

Multiple Items in One Order

Depending on product availability and our fulfillment partners, items from the same order may occasionally be shipped separately.

If this occurs, you may receive multiple tracking numbers and packages.

You will not be charged additional shipping fees solely because your order is shipped in multiple packages unless otherwise stated at checkout.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you realize that your shipping information is incorrect, please contact us as soon as possible.

We will do our best to update the address before the order ships, but we cannot guarantee that changes can be made after an order has entered processing.

PureNest Home Goods is not responsible for orders delivered to an incorrect address provided by the customer.

Delayed or Lost Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and transportation processes.

PureNest Home Goods is not responsible for delays caused by:

• Shipping carriers

• Severe weather

• Natural disasters

• Holidays

• Customs processing

• Incorrect or incomplete addresses

• Carrier disruptions

• Other circumstances outside our reasonable control

If tracking shows that your package has been delivered but you cannot locate it, please first check around your delivery location and contact the shipping carrier.

You may also contact us so we can help you determine the next steps.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery.

Please provide:

• Your order number

• Photos of the damaged product

• Photos of the shipping packaging

• A brief description of the damage

We will review the situation and determine the appropriate resolution.

International Orders

If international shipping is available for a product, additional delivery time may apply.

International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country.

PureNest Home Goods does not control these fees and is not responsible for charges imposed by customs or local authorities.

Returns

For information about returns, refunds, and damaged or defective products, please review our Refund & Return Policy.

Contact Us

If you have questions about your order or our Shipping Policy, please contact PureNest Home Goods through our website's Contact Us page.

PureNest Home Goods
Thoughtfully Chosen for Baby & Home